Privacy Policy
This privacy policy (“Policy”) describes how Reemo S.A.S. and its related companies (“Company”) collect, use and share personal information of users of the Reemo remote desktop streaming service or website (collectively, the “Service”). We use common industry standards to safeguard the data we collect. This Policy also applies to any of our other websites that post this Policy. This Policy does not apply to websites that post different statements.
CHANGES TO THIS PRIVACY POLICY
We may change this privacy policy. If we make any changes, we will change the Last updated date above.
WHAT WE COLLECT
We collect information when you use the Service or otherwise interact with us. The types of information we collect includes:
- Contact data. Your E-mail address used to access the Service. And in case of a Reemo Studio subscription: your first name, last name, and billing address.
- Profile data. Your username (if filled) and password (stored encrypted) that you may set when you register an online account on the Service.
- Purchase data. Information about payments to and from you and other details of products or Services you have purchased from us.
- Information Automatically Collected. We automatically log information about you and your device such as:
- Device data. Your device's operating system type, browser type and IP address when using our Service.
- Online activity data. Information about your use of and actions on the Service, such as pages or screens you viewed, how long you spent on a page or screen and navigation paths between pages or screens.
- Cookies. Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) to keep your session to the Service open and persistent Cookies (which stay on your computer until you delete them) to store specific settings for the Service such as bandwidth limit, sound on/off etc...
USE OF PERSONAL INFORMATION
We use your personal information to:
- provide, operate and improve the Service, send you service-related email communications, identify you as a user in our system, and provide support and maintenance.
- respond questions and provide customer service.
- send information including invoices, technical notices, updates, security alerts, support and administrative messages.
- communicate about promotions, upcoming events, and other news about products and services offered by us.
- protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims).
- enforce our terms and conditions that govern the Service.
- protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
INFORMATION YOU PROVIDE TO THIRD PARTIES
Our Service allows users to provide remote access to their computers (Reemo Studio).
You are responsible for the content you stream and for what other users can view or access on your computers, and you are responsible for
safeguarding the data users have access to on your computers.
USE EXTREME CAUTION WHEN ALLOWING ACCESS TO YOUR COMPUTERS.
ACCESS CAN BE USED TO MISAPPROPRIATE PERSONAL DATA AND OTHER IMPORTANT INFORMATION.
THIRD PARTY SITES AND SERVICES
For online payments, we use the payment services of Stripe. We do not process, record or maintain your credit card or bank account information or other related information necessary to complete your purchase. For more information on how payments are handled, or to understand the data security and privacy of such information, please see the Stripe Privacy Policy.
INFORMATION COLLECTED FROM CHILDREN
We do not intentionally gather personal information from individuals who are under the age of 13. Users must be 13 years old or older to use the Service, and users under 18 must have parental consent. If you believe that we might have collected any personal information from a child under 13, or done so without parental consent, contact us at hello@reemo.io and we will promptly delete the information.
LOCATION OF SERVERS
Our servers are located in France. If you are accessing the site and service from outside France, please be advised that through your continued use of the site or service, which is governed by French and European laws and this Privacy Policy, you are transferring your personal information to France and you consent to that transfer and the maintenance and processing of such information in France. You may ask that your account be removed from the Service and to delete any personal information collected by us (except data needed by the Service to handle accounting and taxes) by sending us an email to: hello@reemo.io
CONTACT INFORMATION
We welcome any comments or questions about this privacy policy.
You can contact us at: hello@reemo.io