Reemo Support

Find an answer for your issue

Windows Support

I can't see my mouse pointer

Windows requires a physical mouse to be plugged in to your target computer to show the mouse pointer.

Alternatively you can search for “mouse keys” in the start menu and enter into the "Control the mouse pointer with the keyboard" selection.

Once in the settings you can turn the option On and then deselect the "Only use Mouse Keys when Num Lock is on" option. Your options should look something like this:

How do i use a gamepad/controller with Reemo on Windows ?

Reemo requires the installation of the Windows ViGEm driver ( on your remote computer. Reemo or higher is required in order to ensure compatibility with the Virtual Gamepad Emulation Bus driver.
After the driver is installed, start a new Reemo session, push a button or two on your controller, it should appear on your remote Computer. You can test that everything is working by visiting

Why is my Screen Black ?

Reemo requires at least one monitor to be plugged in to capture your desktop. If you do not wish to have monitors or want to add more monitors to your Reemo enabled computer, you can buy some cheap HMDI or Display Port dongles that mimicks a monitor and plug them to your GPU.

My Computer is "Offline"

If you are sure that your computer is on (not sleeping) and connected to internet, please check that the Windows Service "Reemo" is up and running and that your Private Key is correct.

My Reemo is not up to date

Please check that the Windows Service "Reemo Auto Updater" is up and running.