Reemo Support

Find an answer for your issue or send us an email to support@reemo.io

Alternatively you can browse our full documentation

Linux Support

I cannot see my login screen

Reemo only support capturing X.Org Server, please ensure that your login screen does not use Wayland.
Follow this tutorial to disable Wayland.

My screen is black

Reemo only support capturing X.Org Server, please ensure that your desktop does not use Wayland.
For example for Fedora (using Wayland as default), please follow this tutorial

My keyboard sends the wrong keys

You can turn "Unicode Keyboard" ON or OFF during a session to send characters instead of keypresses.

I can't hear my desktop sounds

You need to setup your system to allow Reemo to capture system sounds. Please follow this tutorial. While connected to your target computer using Reemo, setup the Recording Tab of pavucontrol for Reemo to "Monitor of Built-in Audio Analog Stereo".

My Computer is "Offline"

If you are sure that your computer is on (not sleeping) and connected to internet, please check that the systemd service "reemod.service" is up and running and that your Private Key is correct.

How to Update Reemo on Linux

To update Reemo, please run the install script located on the download page, it will handle the update for you and can be done while connected through Reemo: Download Page

How to Uninstall Reemo on Linux

To uninstall Reemo, please run the following commands: sudo systemctl stop "reemod.service"
sudo systemctl disable "reemod.service"
sudo rm /etc/systemd/system/reemod.service

# Debian
sudo apt remove reemod

# Fedora
sudo yum remove reemod

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